Sustainability Report 2025

Cover — Sustainability Report 2025.
Page 1 Cover — Sustainability Report 2025
Contents.
Page 2 Contents
Chairman's message.
Page 3 Chairman's message
1

We are Grupo Hotusa

Chapter 1 — We are Grupo Hotusa.
Page 4 Chapter 1 — We are Grupo Hotusa
1.1 2025 at a glance.
Page 5 1.1 2025 at a glance
Awards and recognition.
Page 6 Awards and recognition
1.2 Our company culture.
Page 7 1.2 Our company culture
1.3 Business model.
Page 8 1.3 Business model
Eurostars Hotel Company.
Page 9 Eurostars Hotel Company
Eurostars Hotel Company — international presence.
Page 10 Eurostars Hotel Company — international presence
Eurostars Hotel Company — 2025 highlights.
Page 11 Eurostars Hotel Company — 2025 highlights
Keytel.
Page 12 Keytel
Keytel — international presence.
Page 13 Keytel — international presence
Restel.
Page 14 Restel
1.4 Financial strength.
Page 15 1.4 Financial strength
2

Our responsibility

Chapter 2 — Our responsibility.
Page 16 Chapter 2 — Our responsibility
2.1 Double materiality analysis.
Page 17 2.1 Double materiality analysis
2.2 Sustainability strategy.
Page 18 2.2 Sustainability strategy
2.2 Sustainability strategy — contribution to the SDGs.
Page 19 2.2 Sustainability strategy — contribution to the SDGs
2.2 Sustainability strategy — partnerships for sustainable development.
Page 20 2.2 Sustainability strategy — partnerships for sustainable development
2.3 Governance and business conduct (I).
Page 21 2.3 Governance and business conduct (I)
2.3 Governance and business conduct (II).
Page 22 2.3 Governance and business conduct (II)
2.4 Innovation and cybersecurity.
Page 23 2.4 Innovation and cybersecurity
3

Our responsibility to the environment

Chapter 3 — Our responsibility to the environment.
Page 24 Chapter 3 — Our responsibility to the environment
3.1 Our environmental strategy (I).
Page 25 3.1 Our environmental strategy (I)
3.1 Our environmental strategy (II).
Page 26 3.1 Our environmental strategy (II)
3.2 Towards decarbonising our operations — energy.
Page 27 3.2 Towards decarbonising our operations — energy
3.2 Towards decarbonising our operations — carbon footprint.
Page 28 3.2 Towards decarbonising our operations — carbon footprint
3.3 Responsible management of natural resources.
Page 29 3.3 Responsible management of natural resources
3.4 Circular economy and waste management (I).
Page 30 3.4 Circular economy and waste management (I)
3.4 Circular economy and waste management (II).
Page 31 3.4 Circular economy and waste management (II)
4

Our responsibility to people

Chapter 4 — Our responsibility to people.
Page 32 Chapter 4 — Our responsibility to people
4.1 A network of talented professionals (I).
Page 33 4.1 A network of talented professionals (I)
4.1 A network of talented professionals (II).
Page 34 4.1 A network of talented professionals (II)
4.1 A network of talented professionals (III).
Page 35 4.1 A network of talented professionals (III)
4.1 A network of talented professionals (IV).
Page 36 4.1 A network of talented professionals (IV)
4.2 Putting our guests at the centre (I).
Page 37 4.2 Putting our guests at the centre (I)
4.2 Putting our guests at the centre (II).
Page 38 4.2 Putting our guests at the centre (II)
4.3 Supply chain.
Page 39 4.3 Supply chain
4.4 Positive impact on society and culture.
Page 40 4.4 Positive impact on society and culture
4.4 Positive impact — Training and employability.
Page 41 4.4 Positive impact — Training and employability
4.4 Positive impact — Territorial cohesion.
Page 42 4.4 Positive impact — Territorial cohesion
4.4 Positive impact — Commitment to culture.
Page 43 4.4 Positive impact — Commitment to culture
4.4 Positive impact — Art.
Page 44 4.4 Positive impact — Art
4.4 Positive impact — Restoration of historic heritage.
Page 45 4.4 Positive impact — Restoration of historic heritage
4.4 Positive impact — Social action.
Page 46 4.4 Positive impact — Social action
4.4 Positive impact — Research and outreach (I).
Page 47 4.4 Positive impact — Research and outreach (I)
4.4 Positive impact — Research and outreach (II).
Page 48 4.4 Positive impact — Research and outreach (II)
Back cover — contact details.
Page 49 Back cover — contact details